Last updated: July 20, 2026
This Privacy Policy explains how Insight Features (“we”, “us”) processes personal data in connection with our websites and general business communications. Project-specific processing may also be described in a client contract or data processing agreement.
Data we collect
We may process: identity and contact details you submit (name, email, company, phone, message content); technical data such as IP address, browser type and approximate location derived from IP; usage data about pages visited; and communications metadata when you email or call us. We do not knowingly collect data from children.
Why we process data
We process personal data to respond to inquiries, prepare proposals, perform contracts, operate and secure our websites, improve content, comply with legal obligations, and — where allowed — send relevant business communications. Legal bases may include consent, contract performance, legitimate interests (e.g. securing the site, answering B2B requests) or legal obligation.
Cookies and similar tech
Our sites may use cookies or similar technologies as described in the Cookie Policy. Essential cookies support core site functions; optional analytics or preference cookies are used only according to that policy and your choices.
Sharing
We may share data with processors who host email, infrastructure or analytics on our behalf, under contracts that require appropriate protection. We may disclose data when required by law or to protect rights and security. We do not sell personal data.
Retention
We keep personal data only as long as needed for the purposes above, including inquiry follow-up, contractual records, security logs and legal retention requirements. Retention periods vary by category.
Security
We apply organizational and technical measures appropriate to the risk — access control, transport encryption where applicable, and vendor diligence. No method of transmission or storage is perfectly secure.
Your rights
Depending on applicable law (including GDPR where it applies), you may have rights to access, rectify, erase, restrict or object to processing, and to data portability. You may also lodge a complaint with a supervisory authority. To exercise rights, contact us via the Contact page. We may need to verify your identity before responding.
International transfers
If we transfer personal data outside the European Economic Area, we use appropriate safeguards such as standard contractual clauses or an adequacy decision, where required.
Changes and contact
We may update this Policy and will revise the “Last updated” date when we do. For privacy requests, use the Contact page channels published on this website.